Contact Us

Let’s talk—dad-to-dad.

Have a question or concern? Fill out the form below, and a team member will get back to you via email within 48 hours.

We also have a few FAQs below our form, so be sure to scroll down to see if your question has already been answered.

Our Business Info

Hours of Operation:
Mon — Fri, 9 AM CST to 5 PM CST

Closed on weekends and all major holidays

Email us

info@raddadzclub.com

Frequently Asked Questions

Do you accept returns or exchanges?

Unfortunately, we cannot accept exchanges, but we offer returns within 7 days of delivery. All returns must be in new condition and sent back to us in the original packaging. To learn more about our return policy or start the process of a return, click here.

When will my order ship?

Standard/Economy - Once we receive your order(s), it will be processed in approximately 3-5 business days. Once shipped transit times can take between 5-8 days.
Priority/Express - Once we receive your order(s), it will be processed in approximately 1-2 business days. Once shipped transit times can take between 2-3 days.

If you haven’t received your order within 3 weeks, please reach out to us for assistance. To learn more about our shipping policy, click here.

How do I clean my hat?

Life with kids, right? (Or maybe just life in general—hey, things get messy!) When it’s time to wash your hat, we recommend using a washcloth with warm, soapy water (Dawn dish soap works like a charm). Gently wipe in a circular motion to lift any stains, then let it air-dry.

What is your cancellation policy?

Though we can’t cancel orders once they’ve been placed, you can check out our returns page for details on how to get that process started or reach out to customer service.

I received the wrong item or a damaged item in my order. What should I do next?

Let our customer service team know within 72 hours of receiving your order, and we’ll take care of it. We’ll walk you through the return process, check things out, and if there's a defect or mix-up, we’ll get your refund going.